1. PURPOSE: The Heart of Your Community

A successful community serves a clear purpose in the lives of its members, and also meets the fundamental goals of its owners. Whether you're creating a new Web community, or refining an existing one, you'll be more successful if you can define and articulate what type of community you're building, why you're building it, and who you’re building it for. 

Because communities evolve, the purpose of your Web community will change over time in response to the shifting social and economic landscape of the Web. Nonetheless, articulating your vision up-front will help you focus your thinking and  attract your core audience - which is the first step towards creating a coherent, compelling, and successful Web community.

I N   T H I S   C H A P T E R

Building A Successful Community
     Define Your Purpose 
     Clarify Your Goals
     Understand Your Audience

Articulate Your Vision
     Craft Your Mission Statement 
     Develop Your Backstory 
     Communicate Your Brand Personality


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